Shipping Policy

Last updated: 8 August 2026

At Cam-Ora, we carefully prepare and package every order to ensure your products arrive safely and in excellent condition.

Order Processing

Orders are processed after payment has been successfully confirmed.

We aim to prepare orders for shipment as quickly as possible. Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.

Once your order has been dispatched, you will receive shipping or tracking information where available.

Shipping Destinations

Cam-Ora ships to destinations made available during checkout.

Available shipping methods, delivery options, and applicable shipping charges are displayed at checkout based on your delivery address and the available shipping service.

If a shipping option is not available for your destination, you may contact us at info@cam-ora.com for assistance.

Shipping Costs

Shipping charges, where applicable, are calculated and displayed during checkout before you complete your purchase.

Any free-shipping offer will be clearly indicated on our website or during checkout when applicable.

Estimated Delivery

Estimated delivery times may vary depending on the destination, courier service, customs procedures, public holidays, and other circumstances outside our reasonable control.

Any delivery timeframe provided during checkout or after dispatch is an estimate unless expressly stated otherwise.

International Orders

International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Where such charges are not collected during checkout, they may be payable by the recipient upon import or delivery.

Customers are responsible for any applicable import duties, taxes, or customs charges unless otherwise stated during checkout.

Cam-Ora is not responsible for delays caused by customs authorities or other regulatory procedures outside our reasonable control.

Tracking Your Order

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow time for the courier's tracking system to update after receiving your shipping confirmation.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at info@cam-ora.com.

We cannot guarantee that an address can be changed once an order has been dispatched.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

Lost, Damaged or Delayed Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact us at info@cam-ora.com with your order number and relevant details.

We will review the issue and work with the shipping provider where appropriate.

For damaged products, please retain the product and packaging and provide photographs when requested.

Returns

Shipping relating to returns is governed by our Return & Refund Policy.

Please contact us before returning an item so that we can provide the appropriate return instructions.

Contact Us

For questions about shipping or your order, please contact:

Cam-Ora
Sheikh Rashid Bin Saeed Al Maktoum Street
Ajman, AJ
United Arab Emirates

Email: info@cam-ora.com
Phone: +971 55 517 9021