Answers to the questions we are asked most often about Cam-Ora camel leather accessories, our materials, shipping and returns.
What is camel leather?
Camel leather is a full-grain leather made from camel hide, a by-product of the camel industry in the Gulf region. It has a distinctive fine, irregular grain and is naturally lightweight while remaining hard-wearing. Like all natural leather, each piece varies slightly in grain and tone, and it develops a patina with use.
Where are Cam-Ora products made?
Our leather is tanned and our pieces are crafted at Al Khaznah Leathers in Abu Dhabi, United Arab Emirates. Cam-Ora is operated by Cam Ora F.Z.E, licence number 46987, registered at C1 Building, Ajman Free Zone, Ajman, United Arab Emirates.
What does Cam-Ora sell?
We currently make three camel leather accessories: a slim card holder, an eyeglasses case, and a passport and travel holder with a detachable neck strap. All three are available on our online store.
Do Cam-Ora products have RFID blocking?
Only the card holder includes RFID-blocking protection. The eyeglasses case and the passport and travel holder do not include RFID blocking.
Will passport control ask me to remove my passport from the holder?
Yes, and that's normal — border and airport security staff sometimes ask travellers to take the passport out of any cover or holder so the photo page and chip scan cleanly. The Cam-Ora Passport & Travel Holder is designed for this: your passport sits in an open slide-in pocket rather than under a fixed cover, so it comes out and goes back in within seconds at the counter or an e-gate. The detachable neck strap unclips just as quickly if you'd rather hand the passport over on its own. Size and capacity: the holder is 13 cm × 20 cm overall, sized for one standard passport plus your boarding pass, phone and a few essential cards, so everything stays together as you move through the queue.
How much does shipping cost?
Delivery within the United Arab Emirates is free on every order. International delivery is a flat AED 73 on orders below AED 500, and free on orders of AED 500 or more. All duties and taxes are included in our prices — nothing extra to pay on delivery. Available shipping methods and the exact charge for your address are confirmed at checkout.
How long does delivery take?
Within the UAE, orders are delivered by Aramex, typically within 1–2 working days of your order (remote areas may take longer). International orders typically arrive within 4–10 working days after dispatch, depending on destination and customs.
Can I return an order?
Yes. You may request a return within 14 days of receiving your order. The item must be unused, unworn, in its original condition, and returned with its original packaging, tags and accessories, together with proof of purchase. Please email info@cam-ora.com to request a return before sending anything back. Full details are in our refund policy.
How do I care for camel leather?
Keep the piece dry and wipe it with a soft, dry cloth. Avoid prolonged direct sunlight, heat sources and harsh cleaning products. If the leather dries out over time, apply a small amount of a neutral leather conditioner. Marks and a deepening colour are normal as the leather ages.
Where else can I buy Cam-Ora?
Cam-Ora accessories are sold on this website and on Amazon in the United Kingdom, the European Union and the United Arab Emirates.
How do I contact Cam-Ora?
Email info@cam-ora.com or call +971 55 517 9021. You can also use the form on our contact page. Enquiries are handled during regular business hours.
